Our services

Every dollar you paid in deserves a plan. We help you find it.

Built for 9-5 earners — factory shifts, firehouses, offices, and overtime — and for families whose year was defined by the kids they're raising, not a paycheck. ShiFiles Taxes is the place you bring your tax issues, not just one more return.

How we help

Every service below comes with the same promise: a real person explains what's happening on your return, in words you can follow.

W-2 & hourly workers

Full-time jobs, factory shifts, firehouse pay, seasonal work, and overtime. Taxes came out of every single check this year — we make sure each of those dollars counts, with credits and deductions you've earned claimed properly.

  • Every withholding reviewed
  • Credits and deductions you qualify for
  • Clear review before filing

Self-employed & small business

Side hustles, freelancing, 1099 income, and small business owners. We help you make sense of income and expenses so your return reflects the real work you put in.

  • 1099 and gig income
  • Expense and record review
  • Organized support for first-time filers

Amended returns

A life change after you filed — a new document, a correction, a missed credit — doesn't have to stay a worry. We look at what changed and tell you plainly whether an amendment is needed.

  • Corrected or late-arriving documents
  • Missed credits or deductions
  • Plain-language explanation of next steps

Prior-year returns

Behind on a year — or a few? It happens, and it's fixable. We help you get current one year at a time, without shame and without the runaround.

  • Catch-up filing, year by year
  • Help finding what documents you still have
  • A realistic plan to get back on track

Document organization

Not sure what you even need to keep? We give you a clear checklist, review what you upload, and tell you exactly what's missing — through your own client portal.

  • Personalized document checklist
  • Secure uploads to your account
  • Requests for anything missing

IRS letters & notices

A letter from the IRS is alarming, but it's usually a question with an answer. Bring it to us — we'll read it with you and explain what it's asking for and what to do next.

  • Plain-language explanation of the notice
  • Help gathering the requested records
  • Support with your response

Sound familiar?

You don't have to know tax words to get started.

Clients come to us at every stage — including the "I honestly don't know what I need" stage. If any of these sound like you, you're in the right place.

  • A steady job all year and a big chunk of every check going to taxes
  • Overtime, night shifts, or seasonal work that made your year look different
  • Out of work this year — but raising kids or supporting family
  • First job, first tax return
  • New side hustle or freelance income on top of your 9-5
  • Married, divorced, new baby, or another life change
  • A past year you never got around to filing
  • A letter from the IRS you don't understand
  • Simply want to see more of what you paid in come back

Not sure which applies?

Start with the intake. We'll take it from there.

You don't need to diagnose your own situation before reaching out. Tell us about your year in your own words, and we'll figure out together what your return needs.

See how the process works

Your situation, your fee agreement, your call.

Before anything is filed, you see your fee in writing and sign your agreement right inside your portal. No surprises, no pressure — you always know where things stand.

Let's sort out your taxes.

Create your free account, tell us about your situation, and we'll guide you through the rest — step by step.